About Coastline IT

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Coastline Credo:
To solve business IT challenges through IT expertise, integrity, efficiency, and
communication.

How we do it:
Knowing your IT systems are reliable and efficient helps your business be successful.  
Your robust IT infrastructure will promote productivity, communication and effectiveness.
Accomplishing this can be a challenge when you don't have the expertise to do the job.

Assessment – We assess your business and user needs, your current network
infrastructure, and learn your future business plans.  Coastline makes every effort to
understand your business processes and needs.

Strategic Planning – Your business needs and IT systems will continue to rapidly
evolve.  Together, we create IT roadmaps and project plans, allowing your business to
grow and leverage the right technologies for you.

Analysis of Alternative Technical Approaches – As Coastline is vendor- independent,
we provide objective advice on solutions and services offered by the best vendors.  Using
your business requirements as the key drivers, alternative solutions are evaluated to
ensure your business needs are addressed most effectively.

Teamwork – Coastline gives you an expert IT team working cohesively to give you the
most responsive and effective service.

Disaster Recovery – Planning and responding to Disaster Recovery is a core service of
Coastline.  You will rest assured that your data is backed up properly, protected from
worms and viruses, and secure from intruders.

Documentation – Just as you own your IT systems, you own results of Coastline
efforts.  This ownership is enhanced with documentation that includes your assessment,
your short and long-term plan, your architecture, and resolutions to issues.

Knowledge Transfer – In addition to providing detailed documentation, Coastline
educates your personnel to best use your systems.

Prevention of Lost Productivity – IT costs are often calculated by summing the costs of
hardware, software, licensing, and services.  However, the most significant cost is lost
productivity due to system downtime and software bugs.  How much time do your
personnel spend troubleshooting IT problems instead of being productive?